Privacy Policy

  • General VaidyaRx, a company incorporated under the laws of India, has its registered address on the Flat No: H. No. 116, Ward 11A, Arun Vihar, Noida Sector: 37, Noida, Gautambuddha Nagar, Uttar Pradesh, Pin Code: 201301(“VaidyaRx”, “we”, “us” or “our”) manages and operates a mobile application “Vaidya Rx” and website www.vaidyarx.com which acts as an online platform facilitating Users to understand his/her queries related to prescription and have tele consultation with doctors.
  • Type of Information Collected You may be asked to provide your information anytime you visit, access, use, or browse the Platform. We may share information and use it consistent with the provisions of this Privacy Policy. We may also combine it with other information to provide and improve our products, services, content, and advertising. • Contact information: Name, Email ID; • Demographic information: Gender, Date of Birth, Nationality; • Health information such as your medical records, Prescriptions, and history which you voluntarily provide or is generated on the usage of any of the services availed by you.
  • Where do we collect your data from? Any information that you voluntarily choose to provide to us through Website, email, during interaction with us on call or chat, and other modes of communication. Data you have provided to any group company of the Company, affiliates, associates, subsidiary, holding company of the Company, associates and subsidiaries of the holding company of the Company, to whom you have given consent for sharing of such information. Use of Information Collected We may collect, use or process your information including Personal Information and Sensitive Personal Data or Information for the following purposes: 1. To develop, deliver, process and improve our products, services, content to personalize and improve your experience. 2. for internal analytical and research purposes such as auditing, data analysis, and research to improve Our Products, services, and customer communications. 3. To meet any legal or regulatory requirement or comply with a request from any governmental or judicial authority. 4. To resolve any request, dispute, grievance, or complaint raised by you in relation to your use of the Platform.
  • To detect or monitor any fraudulent or illegal activity on the Platform.5. How long will we retain your data? We store your personal information in accordance with applicable laws, which means we keep your data for as long as necessary to provide you with our Services or as may be required under any law. We shall store your personal information for lawful purposes only. We keep de-identified data for research and statistical purposes for a longer period. If you close your account, we have no obligation to retain your data, and we may delete any or all of your data without liability. However, we may retain data related to you if we believe it may be necessary to prevent fraud or future abuse, or if required by law, or for other legitimate purposes. We may continue to store your data in anonymized or de-identified form for analytical, research, or other purposes for which your information is collected as previously indicated.
  • Disclosure and transfer of your data We may share, disclose and in some cases transfer your personal information to such entities as required to provide Services to you, improve our Services, and provide value-added services or other third-party products and services, to the extent permitted by applicable law. These entities may be located outside India, which you hereby consent to. We require such entities to protect your information through equivalent security measures as what we would adopt.
  • How do we protect your data? We are committed to maintaining the privacy of the information uploaded by you on the Website and complying with the industry-standard security safeguards to secure the Website and the information provided/uploaded by you. We use reasonable technical, administrative, and physical security measures to safeguard all data you share with us. We also have comprehensive internal policies in place to prevent unauthorized access to your data. We take adequate steps to ensure that third parties we share data with also adopt a reasonable level of security practices and procedures to ensure the privacy and security of your information. However, we are not responsible for any loss, unauthorized access, safety issue, or any harm caused to you by any misuse of your personal information, unless it is a direct and foreseeable consequence of negligence and non-compliance on our part only. You hereby acknowledge that we are not responsible, in particular, for any third-party action or action on your part leading to loss, damage, or harm to you or any other person. For any data loss or theft due to unauthorized access to your electronic devices through which you avail our Services, Company shall not be held liable for any loss whatsoever incurred by you. Further, you are liable to indemnify the Company as per the Terms of Use.
  • Changes to this Privacy Policy Any changes to our Privacy Policy will be posted on the Website/ App and will become effective as of the date of posting. Please review the Privacy Policy from time to time to make sure you are aware of any changes. If you do not agree with any such revised terms, please refrain from using our Services and contact us to close any account you may have created.

© 2024 VaidyaRx Pvt. Ltd.

Disclaimer: Consultations on VaidyaRx site is not a substitute to physical consultation with a doctor in a clinic or hospital. You should visit your primary care physician first for any new problems or presentations. This service should not be used in emergency situations. If you are currently experiencing an emergency please call your local emergency hotline. The Opinions should not be used for any medico-legal aspects.

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